Managed Operations
ClearOne’s Managed Operations practice provides continuous oversight, control, and optimization across all post-trade and back-office functions — including trade capture, settlement, financing, reconciliations, treasury, collateral, margin, tax, and regulatory reporting. We function as an integrated extension of client infrastructure, combining human expertise, automation, and observability to ensure every trade, position, and process is enacted securely, efficiently, and without disruption. We deliver institutional reliability at scale: operations that are transparent, auditable, and resilient across asset classes, entities, and jurisdictions. Client value: operational precision, measurable resilience, and reduced operational overhead.
Institutional markets never sleep
ClearOne’s Managed Operations practice provides comprehensive support, both functional and technical, for essential post-trade workflows, ensuring data, controls, and reconciliations remain aligned from execution to regulatory submission.
We oversee trade capture, matching, confirmation, and settlement processes for equities, fixed income, derivatives, and digital assets. Our teams handle exception queues, fund movements, and cross-system reconciliations while ensuring complete data lineage and control evidence. Every engagement is built on transparency: clients receive live dashboards and control metrics that track performance, volume, and compliance in real time.
Delivery combines onshore governance with global operations teams for 24/7, follow-the-sun coverage, aligned with SOC 2, ISO 27001, and regional regulatory standards.
What institutions can expect
Operational stability
Consistent execution with managed incident, change, and release processes.
Functional completeness
Comprehensive oversight from trade capture to settlement, treasury, and reporting.
Exception visibility
Automated detection of breaks, categorization, and tracking resolution.
Regulatory confidence
Verified submissions, audit evidence, and control logs aligned with CAT, EMIR, MiFID II, SFTR, and other mandates.
Scalable coverage
Worldwide delivery and automation that enhance control without increasing staff.
Continuous improvement
Using analytics to identify root causes and optimize performance over time.
Stabilize → Automate → Optimize → Evolve
Stabilize
Set baselines, SLAs, and monitoring thresholds for all critical functions.
Automate
Deploy scripts, AI agents, and workflow automation to eliminate repetitive tasks and speed up resolution.
Optimize
Analyze patterns across breaks, volumes, and exceptions to enhance accuracy and efficiency.
Evolve
Incorporate continuous improvement cycles that adapt processes to regulatory changes, new asset classes, and business growth.
Each phase is assessed using specific KPIs — uptime, exception rate, mean time to resolve, and automation coverage — with governance dashboards accessible to client leadership.
Operational ecosystem
Managed Operations is technology-neutral and fully compatible with client infrastructure. We connect directly with trade and settlement platforms, custodians, market utilities, data warehouses, and reporting engines.
Telemetry, workflow analytics, and automation are combined within a single observability layer, offering shared insights across technical and operational teams. When applicable, we utilize ClearOne’s engineering, AI, and data capabilities to enhance control frameworks and speed up resolution, while keeping all operations client-driven and regulator-ready.
Questions teams often ask
Each engagement starts with a stabilization phase where existing workflows, dependencies, and control gaps are mapped. Transition is carried out under dual governance until service continuity is verified.
Yes. Clients retain all ownership rights, sign-off authority, and data access. ClearOne functions under delegated authority with full transparency and shared control reporting.
Operations adhere to institutional security and compliance frameworks (SOC 2, ISO 27001, SSAE 18) and support global follow-the-sun coverage across multiple jurisdictions and asset classes.
No. Clients maintain complete system and data visibility. Our dashboards, reports, and governance processes provide transparent oversight at every level.
Talk with a ProServe advisor
Every trade merits the same precision after execution as it had at the moment of the trade. ClearOne ProServe’s Managed Operations practice provides that precision, making sure every transaction, control, and report is completed flawlessly and transparently. Talk to a ProServe advisor to learn how we can stabilize, automate, and continuously improve your post-trade operations for ongoing efficiency and institutional-grade reliability.